Refund Policy

Transparent and Hassle-Free Refunds – Ensuring Fairness, Security, and Customer Satisfaction with Our Clear and Easy Refund Policy at Learning Nest.

1. Overview

At Learning Nest, we are committed to providing high-quality educational courses and a seamless learning experience. If you are not satisfied with your purchase, we offer a fair and transparent refund policy. Please review the terms below before requesting a refund.

2. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

Course Cancellation: If Learning Nest cancels a course before it begins, you will receive a full refund.
Duplicate Payment: If you accidentally make a duplicate payment, we will process a full refund upon verification.
Technical Issues: If you experience technical difficulties that prevent you from accessing the course content and our support team is unable to resolve them, you may request a refund.

3. Refund Requests & Timeframe

Refund requests must be made within 7 days of purchasing the course.
Refunds will not be issued for courses where more than 20% of the content has been accessed.
All refund requests must be submitted via email to info@learningnest.co.uk with your order details and reason for the request.

4. Non-Refundable Cases

Refunds will NOT be provided under the following circumstances:

If you change your mind after purchasing the course.
If you fail to complete the course within the access period.
If the refund request is made after 7 days of purchase.
If you violate our terms of use or code of conduct.

5. Refund Processing

Approved refunds will be processed within 5-10 business days.
Refunds will be issued through the original payment method used during purchase.
Any transaction fees charged by third-party payment processors may be deducted from the refund amount.

6. Contact Us

For any refund-related inquiries, please contact our support team:
📧 Email: info@learningnest.co.uk
📞 Phone: +44 7575 155555

We appreciate your understanding and thank you for choosing Learning Nest for your educational journey.

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